In Chapter 2 of 19 in his 2014 Capture Your Flag interview, standup comedian and Vooza founder Matt Ruby answers "How Do You Establish Trust When Building Relationships?" Ruby finds building trust in the workplace comes down to communicating honestly and openly with others, from editors to clients, in a way he also would like to be treated. For him that means getting and giving constructive feedback that comes across not as criticism but as a sincere way to help others improve their work.
Matt Ruby is a standup comedian based in New York City. He also founded Vooza, on online comic strip web series that makes fun of tech startup culture. As an actor, director, writer and producer, Ruby leads the creative direction for the team. Before his comedy career, Matt was employee #1 at 37Signals. He graduated from Northwestern University.