In Chapter 10 of 20 in his 2014 Capture Your Flag interview, Matt Curtis answers "What Did You Learn in Your First Job Out of College That is Still Relevant Today?" Curtis shares how working at a wine bar in his first job out of college taught him the importance of customer service. Even though the winery was beautiful, Curtis found the customer experience was dependent on consistent, high quality service.
Matt Curtis is the director of government relations at HomeAway Inc. Previously he was deputy to Austin mayors Lee Leffingwell and Will Wynn. He has represented the City of Austin at the U.S. Conference of Mayors and the National League of Cities. In 2011, Curtis joined the Harvard Kennedy School Urban Policy Advisory Board to work on national best practices facing American cities. He earned his bachelor's degree in radio, television and film from the University of North Texas.