In Chapter 7 of 16, social entrepreneur and technology consultant Michael Olsen shares how to best build cross-cultural professional relationships. First, Olsen highlights shared goals. Second, he recommends at minimum one in-person introduction. After forming his non-profit Kilifi Kids (www.kilifikids.org) in 2006, Olsen found an in-person visit to meet with the Kenyan project team in 2007 proved valuable building relationships and improving communication. Lastly, Olsen recommends persistence to maintain consistent progress working as team toward shared goals.