How to Communicate Across Cultures - Anatole Faykin

In Chapter 13 of 18 in his 2011 Capture Your Flag interview, Internet entrepreneur Anatole Faykin answers "What Approach Do You Find Most Useful to Communicate Across Cultures?"  Faykin answers in one word: smiling.  Pushing away from MBA and consulting cross-cultural communication programs, Faykin shares how commitment, coupled with smiling, gets the job done.  If business communication issues remain, he notes why the concern should not be about cultures.  Faykin is the founder of Tuanpin, a Shanghai-based daily deals site he grew to 25 employees and sold in the fall of 2011.  Previously, he worked for British Telecom in London, Intel in Shanghai, American Express in New York, and Oracle in San Francisco as well as several startup ventures.  He holds an MBA from the NYU Stern School of Business and a BS in computer science and biology from the California Institute of Technology.