In Chapter 6 of 12 in his 2011 Capture Your Flag interview with host Erik Michielsen, designer Doug Jaeger talks about finding support from mentors and friends in difficult times. Jaeger shares approaches he has used through low times he experienced losing a parent and also a business. He finds mentor support to understand business challenges and not resist looking at both positive and negative sides to solving a particular problem. Ultimately this helps Jaeger identify what is truly important so he may address the problem or issue with greater clarity. Jaeger is a partner at design firm JaegerSloan - http://jaegersloan.com/ - and is also president of the Art Director's Club - http://www.adcglobal.org/ . Previously he founded thehappycorp and has served in creative director leadership roles at TBWA/Chiat/Day and JWT. Jaeger holds a BFA in Computer Graphics and Art Media Studies from Syracuse University.