In Chapter 9 of 16 in his 2013 Capture Your Flag interview, educator and designer Jon Kolko answers "What Does It Mean to Perform Under Pressure in the Work That You Do?" Kolko finds that intrinsic motivation approaches better suit designers than extrinsic ones. He finds extrinsic factors tied to strategic goals are less tangible and can come across as fire drills and do more harm than good to design team productivity. As he grows as a leader, Kolko looks for ways to nuance both tools managing his team. Jon Kolko is VP of Design at MyEdu and the Founder and Director of Austin Center for Design (AC4D). He has authored three books on design and previously has worked in design roles at Austin, Texas venture accelerator Thinktiv and global innovation firm frog design. He was a professor of Interaction and Industrial Design at the Savannah College of Art and Design (SCAD) and earned his Masters in Human Computer Interaction (MHI) and BFA in Design from Carnegie Mellon University.