In Chapter 18 of 19 in her 2012 Capture Your Flag interview, female entrepreneur Hattie Grace Elliot answers "How Are You Learning to Work More Effectively With Different Personality Types?" In her work, Elliot constantly meets new people and finds it important to be patient, especially with hardened or shy people, as she works to bring out their best. Elliot finds it one of the most rewarding challenges of doing her work.
Hattie Grace Elliot is the founder and CEO of The Grace List, a social networking company that creates destination events and experiences to forge lasting personal and professional connections across its young professional members. Elliot graduated from the University of Cape Town in South Africa, where she studied economics, philosophy, and politics.
Transcript:
Erik Michielsen: How are you learning to work more effectively with different personality types?
Hattie Elliot: I find dealing with different personality types often almost a challenge, you know, when I deal with people who I find to be, you know, really off putting or cold, it’s like a challenge for me to open them up and to make them feel comfortable and it’s really one of the wonderful awesome things I’ve learned to do in my business is that I’m not shy. I love meeting people. I give, you know, decent first impressions, but the more that I’ve kind of through the years, run my business, and met with people, it’s been very eye opening because I’ve realized that a lot of people that you might meet on the street who seem like they’re very difficult, or might be a little cold, or off putting, or bitter or whatever, it’s just because they’re shy. Or they, you know, take a little while to warm up to you.
So, I’ve learned that so many people maybe 5 years ago, 2 years ago, I might’ve kind of brushed off, that I don’t really do that anymore when I meet people, because I feel like if you actually get to—you know, take the time to get to know people, and you make them feel comfortable, and that’s really what my business is about, is creating these great environments that are conducive to people meeting and connecting. You know, I meet a lot of people who off the bat I love. I meet some people I think, you know, are interesting but, you know, they take a little feeling out, but I’ve just been very humbled and surprised I would say, by how genuinely great and interesting most people are. It just sometimes takes certain things to bring that out.