In Chapter 5 of 18 in his 2013 Capture Your Flag interview, HomeAway government relations director Matt Curtis answers "What Has Working in City Government Taught You About Best Practices for Running a City?" Serving on the United States Conference of Mayors Business Council, Curtis brings what he has learned working in Austin city government and learns from other municipal leaders on best practices to run a city. Curtis shares why experimentation is a valuable tool and why to engage community members for improvement ideas. Matt Curtis is the director of government relations at HomeAway Inc. Previously he was communications director for Austin mayors Lee Leffingwell and Will Wynn. He earned his bachelor's degree in radio, television and film from the University of North Texas.