In Chapter 12 of 18 in her 2011 Capture Your Flag interview with host Erik Michielsen, interaction designer and researcher Lauren Serota shares how volunteering has impacted her learning and development. Serota finds volunteering a supplement to her work experience. Volunteering allows Serota to make a community contribution while getting an opportunity to learn. Serota is an interaction designer at frog design - http://frogdesign.com - and a professor at the Austin Center for Design - http://ac4d.com . She earned her bachelors degree in industrial design from the Savannah College of Art and Design (SCAD).