In Chapter 13 of 15 in his 2011 Capture Your Flag interview, international product manager Ramsey Pryor answers "What Makes a Good Manager?" Pryor, who came to IBM via an acquisition, is exposed to high-caliber management skills working in the multinational IBM environment. Pryor compares this to startup shortcomings around not technology or passion but management skills. Pryor learns from IBM managers who excel at people management for the long-term and who prioritize and promote these skills within the organization. Pryor is currently a product management executive at IBM focused on cloud-based communication and collaboration software. Previously he was VP Product Marketing at Outblaze, acquired by IBM. Pryor earned an MBA from IESE Business School in Barcelona, Spain and a BA in Economics and Spanish from Northwestern University.