In Chapter 6 of 20 in his 2012 interview, branding and design strategist Ross Floate answers "Where Did You Learn Your Work Ethic?" Floate notes how he likes to work hard when the work is there. His work ethic is about professionalism and doing the job right so others do not have to fix your mistakes. Working as a newspaper and magazine designer, Floate learns professionalism and sharpens work ethic by working with older art directors and editors who, through their criticism, teach him the importance of being accountable for errors and mistakes. Ross Floate is a principal at Melbourne, Australia-based Floate Design Partners. Experienced in branding, design and both online and offline publishing, Floate and his team provide marketing services to clients seeking to better communicate business and culture goals via image, messaging, and story. He is a graduate of RMIT University.