Health Care & Well-Being

Simon Sinek on Finding Joy in Serving Others

In Chapter 5 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "What Do You Enjoy Most About What You Do?"  Sinek finds it magical to give an individual something that impacts his or her life.  To serve and give your time and energy to enliven others gives Sinek that magical feeling and satisfaction in why he does what he does.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  What do you enjoy most about what you do?

Simon Sinek:  There is something magical about being able to give people something that impacts their lives. It’s more powerful than you know throwing a few coins in the cup of someone homeless. It’s when you go and you know build a house for somebody who doesn’t have a home. You know, it’s that kind of thing. It’s being in service to someone. And being able to give your time and give your energy to people and to see them, I mean live, you see them come alive and to—and when people come up to you and—it’s funny, people say the same thing to me because you’ve probably heard this a hundred times they say, and it doesn’t matter because every time I hear it, it is—it’s what fuels me. Yeah. That’s magic.

Simon Sinek on Finding Meaningful Work by Doing What Inspires You

In Chapter 6 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "What Makes Your Work Meaningful?"  Sinek first starts by doing something specific each day.  For him it is "inspiring others to do what inspires them."  What gives his life meaning is when he is able to fulfill that cause or do the thing that drives and inspires him.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  What makes your work meaningful?

Simon Sinek:  What makes my work meaningful is that I set out to do something specific, in other words, I wake up every single day to inspire people to do what inspires them, right? And I know why I got out of bed in the morning. What gives my life meaning is if I fulfill that cause. Every single one of us has a ‘why.’ Every single one of us has a reason to get out bed. We have something deep, deep inside us that is formed when we’re young, that drives us, that drives everything we do. And if you’re able to put it into words, then it’s actionable, right? And this is the thing that I discovered, this thing called the ‘why’ that can be put into words. And so I know why I wake up every day and so the meaning I get is if I actually do the thing that I know inspires and drives me. I mean that’s what meaning is, right? Is when your life has purpose, and the purpose I have is to inspire and so when I get to do that I’m good.

 

Simon Sinek on How Reflection Informs Personal Growth

In Chapter 7 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "What Role Has Reflection Played in Shaping Your Personal Growth?"  Sinek notes the importance of looking internally at his past actions and decisions and evaluating his performance.  Using the example of sales training, Sinek notes how the observer often learns the most.  He applies this to his life to inform his approach to making more optimal future choices and avoiding pitfalls.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  What role has reflection played in shaping your personal growth?

Simon Sinek:  The ability to look at one’s self critically. To say to one’s self, you were good in that situation. You weren’t good in that situation. You could’ve been better in that situation. Not to be overly critical meaning you’re always at fault if something goes badly or not be so filled with hubris that you think everything you did was fine and it’s always the other person, but to be able to sort of separate yourself to look at the situation from a—as if you were the third party evaluating it. You know, when they do sales training those—you know, it’s always three people, one who pretends to be the salesman, one who pretends to be the customer and one who observes. And then they all take turns, you know, and the one who does the learning is the observer. So the question is, can you be your own observer, like can you replay a situation? And so self-reflection has been huge for me and I’ve been huge into it for many, many years. The ability to say, okay, I can take some responsibility for the outcome of that, good or bad. And I can learn to do that again, or can I learn to spot those situations and avoid them in the future?

 

Simon Sinek on How to Be at Your Best Each Day

In Chapter 8 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "When Are You at Your Best?"  Sinek reaches his personal best by putting himself in a position of strength, namely surrounding himself with support.  Sinek notes he is able to "stack the deck" by being around people who want him there and who he wants to be around.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University. 

Transcript

Erik Michielsen:  When are you at your best?

Simon Sinek:  I’m at my best when I’m around people who believe what I believe. I know it seems silly but I try very, very hard to sort of stack the deck, you know, to put myself in a position of strength. So for example, you know, somebody asked me just yesterday, have you ever had sort of a bad, you know, engagement. I was thinking to myself, I’m like, not really. But it’s not because I’m some sort of genius or anything like that. It’s because I stack the deck. It’s because I want to be there—I wanna be around people who want me there. In other words, if I’m somebody’s 10th choice, and like, you know, I’ll probably turn it down. Whereas if I’m their first choice, they really want me there, and so I’m more likely to have a good engagement. They’re supportive of me, I’m supportive of them. And so—yeah, I’m at my best when I stack the deck. When I choose to be in an environment where my strengths are there.

 

Simon Sinek on What Gets Easier and What Gets Harder

In Chapter 10 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "What is Getting Easier and What is Getting Harder in Your Life?"  Simon notes it is getting easier to spot things he should avoid and then work around the obstacles while maintaining pursuit toward his end destination or goal.  As his life becomes more public, Sinek notes how it is harder to know who to trust and shares how he is working through this situation in his life.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  What is getting easier and what is getting harder in your life?

Simon Sinek:  It’s getting easier to spot things that I should avoid. So for example, let’s imagine that we’re standing in the corner of a large room, and I give you a simple instruction, I want you to walk in a straight line to the other corner. Off you go. And without telling you, I put a chair in front of you. Well, you just walk around the chair on your way to that destination, right? And even though you just disobeyed my order, which is to walk in a straight line to that side. The point is the destination was more important than the route you took, right? Now if we reset and I give you the same situation, again, where we start in the corner of the room, and I say to you, I want you to walk in a straight line anywhere, you know, somewhere in this room, and you’re gonna look at me you go, well, where do you want me to go? I’m like, I don’t know, you’re smart, pick a direction. And you’ll pick a direction, you’ll walk in straight line. And without telling you I put a quick chair in front of you, quickly put a chair in front of you, and you come to a grinding halt. And I—you’ll turn to me and say, well, how can I—now where do you want me to go? You blocked it. In other words, when you know the destination, it’s very easy to make adjustments, right? And when you don’t know the destination, every obstacle, even though it’s the same obstacle, brings you to a grinding halt, or forces you to just make sudden corrections which, again, there’s no sense of direction. And so the thing that I’ve gotten much better at, is because I have a clear set, a sense of where I’m going, is I find it much easier to go around obstacles as they appear. Where you know a few years ago, they would have stopped me in my tracks.

Erik Michielsen:  What’s getting harder?

Simon Sinek:  What’s getting harder is—and I think this is for everybody as we grow older, it’s knowing who to trust. You know, we meet lots of people, and especially if you have a little bit of success in the world, it’s hard to know who to trust. Because I’ve had instances where people called me their friend, treated me like their friend, you know, they called me on weekends to see how I was doing, you know, and then when it came close—when we, you know, decided to do some work together and we look at a contract, and I made some, you know, we made some comments on the terms that we didn’t like and they went: Clearly we can’t work together.  And I never heard from them again. I was like, wait, I thought you’re my friend. You know? So it makes you cynical unfortunately, a couple of bad experiences makes you a little cynical. The hard part is, you know, you wanna trust everybody, you know? And so it’s—I’m learning. I’m learning that. That, I haven’t figured that one out completely, but I’m learning.

 

Simon Sinek on How to Make Better Choices and Live More Fully

In Chapter 11 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "How Are You Learning to Make Better Decisions?"  To Sinek, decision making comes down to using personalized filters that help him achieve outcomes in line with his purpose.  He shares an example from choosing classes in college and how the outcome - good class vs. bad class, engaged learning vs. boredom - helped him start to shape his approach.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  How are you learning to make better decisions?

Simon Sinek:  Decision-making is a process. The question is what filters are you using to make decisions? Are you making decisions based on the financial rewards? Are you making decisions based on how easy the work will be? I remember in college, they would give you this book where they –all the students would rate the classes and they would rate things like how easy the class was and how much they liked the professor. And, you know, the first year, I picked all my classes based on workload, and I picked everything a low workload, you know? And pretty bored, didn’t work very hard, which was fine, but nothing was dynamic, and nothing really excited me, and I, thank goodness, learned that. And so the second year, I picked all my classes by professor rating, regardless of the workload, so every class I had, I had these dynamic amazing incredible human beings passing on their knowledge and you were excited to work hard for them.

And so again, the question is what are the filters we’re using, and so if you’re only chasing the mighty dollar, then you’ll have jobs that’ll pay you a little more than the last but are you enjoying yourself? And I talked to a guy recently who was in a—he’s in bad shape like he really hates his life and he’s really depressed, and he doesn’t know what to do. And so we’re going through all his old jobs, you know, and I said, give me a job that you’ve loved, and he hadn’t, every single job he’s chosen out of college, he picked because of the money, and if something offered him more somewhere else, he took it. You know? Regardless. And the amazing thing is he plateaued because if you’re only chasing the result, if you’re only chasing the thing that makes it easy, right? Then eventually you will get bored, or they’ll get bored of you, right? And you plateau. In other words, chasing the almighty dollar, if that’s your only thing, it eventually flattens out, whereas if you’re chasing the thing that excites you, the human beings to be around, the work that excites you, the stuff that you know, you can get passionate about, the irony is, is you’ll actually make way, way more, right?

Because you’re excited and they appreciate your excitement and they reward your excitement, and you’re better at your work because you wanna work harder and all of that stuff. You don’t have the strain to work harder. So decision-making is simply a matter of filters. And so I’ve made decisions in my life that I would rather be happy than right, I’d rather do good than get rich. And so the decisions I make put me in positions where when I leave any engagement, when I leave any meeting, I feel that I’ve contributed, right? Rare are the times any more where you walk around going, just think of the money, just think of the money, think of the money, because it doesn’t feel nice. And the experience I have I don’t enjoy traveling to them and I don’t enjoy traveling home, where if I have an amazing experience, I’m looking forward to getting there and I’m excited when I leave. So it’s just decision—decision-making is just a matter of what filters you use, and if you’re good about keeping those filters up and clear then make your decision. I don’t judge anybody by how—if they choose to use different filters, these are just the filters I choose to live my life. Not right or wrong, just those are my decisions. That’s my filter.

 

Simon Sinek on Why Reciprocity Improves Mentor Mentee Relationships

In Chapter 12 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "At This Moment in Your Life, Where Are You Seeking Advice and Coaching?"  Sinek notes how he is taking an approach to better balance mentor-mentee relationships in his life.  Specifically, he chooses to mentor someone only if it is a reciprocal relationship, i.e. the mentee also plays a mentor role and vice versa.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  At this moment in your life, where are you seeking advice and coaching?

Simon Sinek:  I have a few mentors, people who I love. And I have a very specific sort of definition of a mentor. So, I have a mentor, a remarkable human being, who’s been there for me, he’s been good to me. And look, he’s much older than me, he’s accomplished much more than me, he’s an amazing guy. And I said to him, I love that you’re my mentor. And he replied, and I love that you’re mine. And I realized that this whole mentor-mentee relationship is unbalanced. It creates this sort of strange power down like that I know everything and you are the mentee. And so my new standard is—occasionally, I’ll get a phone call from somebody that says, hey, Simon, will you be my mentor? And my answer is, only if you’ll be mine.

In other words, I will only be someone’s mentor if I want them to be mine. In other words, if there’s something about them that I want to learn, I wanna be around, I could learn, I could be around, you know? Then I will gladly share what I have as well. But I think mentor relationships aren’t mentor-mentee, they should be mentor-mentor. And one should only agree to be someone’s mentor if you want them to be your mentor too. And so the people I get advice from, I’m proud to say that I get to share with them also. And it’s a mutual relationship, of all the people that I would call my mentors, of all the people that I would say I learn a lot from, I know they would all say the same of me, and I’m proud of that.

Simon Sinek on How to Strengthen Your Creative Skills

In Chapter 13 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "How is Your Creative Toolbox Changing?"  The more Sinek practices his creative skills, the stronger his toolbox gets.  He focuses on amplifying on his strengths and hiring out his weaknesses to both broaden and sharpen skills.  As a lover of creative people, Sinek looks to try new things such as modern dance choreography and painting to get perspective on creative process.  Simon Sinek teaches leaders and organizations how to inspire people.  His goal is to "inspire people to do the things that inspire them" and help others find fulfillment in their work.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  How is your creative toolbox changing?

Simon Sinek:  I’m adding to it. Right? I mean, you know, I don’t think I’ve thrown anything away. I may use some things less than I used to. But the more I learn and the more I get to practice more importantly, the more tools I’m adding to that toolbox. What’s also great is some of the tools change size, in other words, there are some tools that I really like and I’m really good with, and so I use those tools because they’re very helpful to me, and there are other tools that I’ve learned that I’m really no good with and so they’re there if I need them, you know, I’ve never understood the idea of working on your weaknesses, you know, we’re always told in our performance reviews, here are your weaknesses and these are the things you need to work on to get to the next level, I’ve never understood that, the whole idea is to work in our strengths, amplify our strengths, and we, you know, hire our weaknesses or—this is the value of a team, right? What’s the point of having a team if you have to be—if you have to improve on your weaknesses?

The whole idea is we have you on our team because you’re really good at this. You know? And we found somebody else who’s really good at this, which you’re really bad at. You guys are a team. This is the value of a team. And so I think in our workplace, our companies do us a great disservice by telling us that we have to fix our weaknesses or improve upon our weaknesses to get to the next level, they should be encouraging us and giving the tool to amplify our strengths to get to the next level, that’s what they want us for, right? Otherwise, here are your strengths and here are your weaknesses, now you’re even. Wouldn’t you wanna be this? You need to be aware of your weaknesses but we need to amplify those strengths.

Erik Michielsen:  What are a couple of examples of like the creative tools that have brought that out?

Simon Sinek:  I’m a lover of creative people. And so any sort of expression of how you see the world in a—with different terminology is fascinating to me. And so even though I myself am a photographer so I have that visual aspect, I’m a huge fan of modern dance and spend a lot of time sort of with dancers and in the dance world and have, you know, tried my hand at choreography just to see, you know? I’m not good. But it—I like the idea of trying it, you know? And so for me it’s about perspective, which is when I—when you hang out with dancers and you sort of learn to dance a little bit or you learn to choreograph a little bit, or you learn to paint a little bit, you know? I’m not a painter but I painted a painting recently, you know? If you—it’s like chaos theory. Everything’s connected, right? It’s like we conveniently divide up our lives, like here’s my personal life, here’s my professional life, I’m—here’s my social life, I’m looking to find balance. It’s just you. And all the same things apply. And so if you’re good here, you can apply what you learn here to there. And so when you learn how things interconnect and people interconnect, and how human relationships work, and presence, I mean you wanna learn about presence? Take a dance class. You learn all about how to present yourself and be forwards. Take an acting class, learn how to, you know, present your speech. People say, Simon, how did you learn this? It’s like—I’m exposed to all of this. So the tools I’ve learned have just mainly been different perspectives on how other people use their creative talents to see the world in it. If I can get little pieces of those, they help me in many, many different ways.

 

Simon Sinek on Learning New Ways to Use Your Passions

In Chapter 15 of 16 in his 2012 Capture Your Flag interview, author and public speaker Simon Sinek answers "How Are You Learning to Apply Your Passions in New Ways?"  Sinek first gets clear on what he wants to do - "inspire people to do the things that inspire them" - and then plays the game of finding new ways to do it.  From branching out skills into short-form and long-form writing to working in new industries such as military, politics and government, Sinek sees himself as a student of inspiration and leadership always looking to learn more and grow.  Simon Sinek teaches leaders and organizations how to inspire people.  Sinek is the author of "Start With Why: How Great Leaders Inspire Everyone to Take Action".  He works regularly with the United States Military, United States Congress, and many organizations, agencies and entrepreneurs.  Sinek is an adjunct professor at Columbia University and an adjunct staff member at the think tank RAND Corporation.  Sinek earned a BA in Cultural Anthropology from Brandeis University.

Transcript

Erik Michielsen:  How are you learning to apply your passions in new ways?

Simon Sinek:  The goal of life is to know why you do what you do, right? To wake up every single day with a clear sense of purpose or cause or belief. And the fun of life is just find all the different ways to do that, right? So like I said, I know why I get out of bed in the morning. It’s to inspire people to do what inspires them, right? If we can do that together, we can change the world. Then I imagine this world, I imagine a world in which the vast majority of people wake up every single day to inspire to go to work and come home every single day fulfilled by the work that they do. So to find new ways to do that is almost the game, you know, I can speak, I can write, I can teach, you know? I can write short form, I can long—I can write long form. It also makes me open to other people’s ideas. It makes me open to new industries. I never imagined I’d be working in even half the industries I’ve been exposed to. From government to politics to military, big business, you know, entrepreneurs and every industry you can imagine. And it’s always because it’s—I’m not saying, oh, I’m this kind of consultant, or I’m this kind of expert, I mean—anybody who calls themselves an expert, be very cautious, you know? Because if you think you’re an expert, it means you have—you don’t think you have anything else to learn, right? If anything, I’m a student of inspiration, I’m a student of leadership, I’m a student of these things. You know, I show up every day to want to learn more.

 

How Your Family Can Help You at a Career Crossroads - Randall Metting

In Chapter 5 of 7 in his 2012 Capture Your Flag interview, brand marketer and on-air radio personality Randall Metting answers "Where Has Your Family Been Most Supportive in Your Career Development?"  Metting notes it has been especially supportive during a career crossroads.  Getting feedback when he questions pursuing a current role or choosing to leave a position to try something new has been invaluable in his career.  That family feedback has helped Metting find a place where he is doing his best and living fully.  Randall Metting is an on-air radio personality at 93.3 KGSR Radio in Austin, Texas.  When not on the radio, Metting consults organizations on integrated marketing strategy and brand development.  He also writes the Austin community music and entertainment blog at www.randallmetting.com.  Metting earned a B.A. in Advertising from the University of Florida.

How to Keep Your Career Fresh and Stabilize Your Life - Randall Metting

In Chapter 6 of 7 in his 2012 Capture Your Flag interview, brand marketer and on-air radio personality Randall Metting answers "How Do You Balance Experimentation and Commitment in the Projects You Pursue?"  Metting focuses experimentation on the creative work he has done in marketing, always thinking about what the next big idea will be to take the company to the next level.  Metting looks at commitment more from a personal perspective, especially with personal health and time with family.  Randall Metting is an on-air radio personality at 93.3 KGSR Radio in Austin, Texas.  When not on the radio, Metting consults organizations on integrated marketing strategy and brand development.  He also writes the Austin community music and entertainment blog at www.randallmetting.com.  Metting earned a B.A. in Advertising from the University of Florida.

Why Aspire to Be a Good Person - Ross Floate

In Chapter 1 of 20 in his 2012 interview, branding and design strategist Ross Floate answers "To What Do You Aspire?"  Floate notes his aspiration is to "come out on the right side of the ledger" and be a good person.  He does not aspire to become wealthy and grow a large business. While those may come in time, Floate works instead on doing things in an honest, straightforward way to support others.  Ross Floate is a principal at Melbourne, Australia-based Floate Design Partners.  Experienced in branding, design and both online and offline publishing, Floate and his team provide marketing services to clients seeking to better communicate business and culture goals via image, messaging, and story. He is a graduate of RMIT University.

How to Find Your Best by Creating a Place Where You Thrive - Ross Floate

In Chapter 2 of 20 in his 2012 interview, branding and design strategist Ross Floate answers "When Are You at Your Best?"  Floate notes he reaches his best when he has the opportunity to do good work.  He notes this requires the right environment and learns over time what he needs to do to create and enter that environment.  Ross Floate is a principal at Melbourne, Australia-based Floate Design Partners.  Experienced in branding, design and both online and offline publishing, Floate and his team provide marketing services to clients seeking to better communicate business and culture goals via image, messaging, and story. He is a graduate of RMIT University.

How Being an Only Child Influences Personal Development - Ross Floate

In Chapter 3 of 20 in his 2012 interview, branding and design strategist Ross Floate answers "What Childhood Experiences Have Been Most Fundamental in Shaping Who You Are Today?"  Floate finds being an only child has made him a hard taskmaster to work with on projects.  He also shares his parents decision to start a successful manufacturing business and be self-employed and the influence it had on his own decisions.  Ross Floate is a principal at Melbourne, Australia-based Floate Design Partners.  Experienced in branding, design and both online and offline publishing, Floate and his team provide marketing services to clients seeking to better communicate business and culture goals via image, messaging, and story. He is a graduate of RMIT University.

How Empathy Helps Build Relationship Trust - Ross Floate

In Chapter 9 of 20 in his 2012 interview, branding and design strategist Ross Floate answers "How Do You Establish Trust When Building Relationships?"  Floate notes he establishes trust by "conveying you respect the other person before you claim respect for yourself."  He finds it is easiest to foster when you show the other person you are willing to think beyond yourself.  He sees trust as an extension of empathy.  By serving others' needs and supporting them, Floate finds he creates bonds that establish that trust over time.  Ross Floate is a principal at Melbourne, Australia-based Floate Design Partners.  Experienced in branding, design and both online and offline publishing, Floate and his team provide marketing services to clients seeking to better communicate business and culture goals via image, messaging, and story. He is a graduate of RMIT University.

Learning to Make Life Decisions That Are Right for You - Ross Floate

In Chapter 15 of 20 in his 2012 interview, branding and design strategist Ross Floate answers "How Are You Learning to Make Better Decisions?"  Floate begins by looking back at the poor decisions he has made, ones that have not been the right fit and ones that were not true to himsef.  These experiences bring to light how Floate ignored that proverbial voice in his head.  He learns to trust his gut and think through how the person on the other side of the decision would feel.  Lastly, he talks about leaving a legacy behind that shows he was a good person who chose to make the right decisions, not necessarily the easy decisions.  Ross Floate is a principal at Melbourne, Australia-based Floate Design Partners.  Experienced in branding, design and both online and offline publishing, Floate and his team provide marketing services to clients seeking to better communicate business and culture goals via image, messaging, and story. He is a graduate of RMIT University.

How Family Relationships Change With Age - Richard Moross

In Chapter 3 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Are Your Family Relationships Changing as You Get Older?"  Moross notes the slow change that comes with family relationships.  As he gets older and sees his lifestyle becoming more similar to his parents, he finds it easier to connect with his parents.  Moross finds synching into similar patterns, principles, and rules of being a grown-up help him better connect with siblings as well.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.

How Personal Priorities Change With Age - Richard Moross

In Chapter 4 of 17 in his 2012 interview, London entrepreneur and Moo.com CEO Richard Moross answers "How Are Your Personal Priorities Changing As You Get Older?"  To truly be a success, Moross notes it is about being well-rounded personally as much or more than it is being financially prosperous in business.  Rather than be a successful businessman who is a "lonely rich guy" Moross makes sure to invest time and effort in becoming a successful human being.  Moross is founder and CEO of Moo.com and a leader in the London startup scene.  Before starting Moo.com, an award-winning online print business, Moross was a strategist at Imagination, the world's largest independent design company.  He graduated from the University of Sussex, where he majored in philosophy and politics.