In Chapter 10 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, Moo.com CEO and London entrepreneur Richard Moross answers "How Has Your Involvement in Young Presidents Organization (YPO) Made You a More Effective CEO?" Moross finds value in the diverse YPO membership. The YPO peer learning network provides Moross a different perspective to complement the technology startup networks. Learning from international businesspeople working in different industries helps Moross improve his decision making. Moross is founder and CEO of Moo.com. Before starting Moo.com, an award-winning online print business, Moross was a senior design strategist at Imagination, the world's largest independent design company. He graduated from the University of Sussex, where he majored in philosophy and politics.
How Operations Makeover Positions Company for Growth - Richard Moross
In Chapter 11 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, Moo.com CEO and London entrepreneur Richard Moross answers "Since We Last Spoke a Year Ago, What Has Been the Most Exciting Thing to Happen in Your Life?" Moross cites how rebuilding the company from the ground up has positioned it for 2011 growth. By rearchitecting Moo.com's website, software, and backend, the company strategically positions itself for the future. Moross is founder and CEO of Moo.com. Before starting Moo.com, an award-winning online print business, Moross was a senior design strategist at Imagination, the world's largest independent design company. He graduated from the University of Sussex, where he majored in philosophy and politics.
How to Expand Business Operations Internationally - Richard Moross
In Chapter 12 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, Moo.com CEO and London entrepreneur Richard Moross answers "What Criteria Did You Use When Considering an International Expansion?" Moross notes an early relationship with Flickr enabled a global presence, setting the stage for international operations expansion. Driving factors include developing a local presence for improved customer service, environmental factors, cost efficiencies, and having the right people in place to do the job. Moross is founder and CEO of Moo.com. Before starting Moo.com, an award-winning online print business, Moross was a senior design strategist at Imagination, the world's largest independent design company. He graduated from the University of Sussex, where he majored in philosophy and politics.
How Manufacturer Innovates eCommerce Operations - Richard Moross
In Chapter 13 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, Moo.com CEO and London entrepreneur Richard Moross answers "What Have You Found to Be the Key Drivers to Scale eCommerce Business Operations?" Moross notes the company has scale printing capability at the technology level, working with Hewlett-Packard and its Indigo platform. Moreover, given its simple product designs, manufacturing operations processes would remain simple. Where the company had to overcome challenges was in inventory management and packaging design. This becomes progressively critical as the busienss grows. Moross is founder and CEO of Moo.com. Before starting Moo.com, an award-winning online print business, Moross was a senior design strategist at Imagination, the world's largest independent design company. He graduated from the University of Sussex, where he majored in philosophy and politics.
How Family Business Shapes Work Ethic and Aspiration - Jon Kolko
In Chapter 1 of 17 in his 2011 Capture Your Flag interview with host Erik Michielsen, designer and educator Jon Kolko answers "To What Do You Aspire?" Kolko shares how his aspirations have progressively become defined in the process of hard work. Kolko shares how he learned work ethic from his parents, who taught him by working in the family eyeglass business. Kolko finds motivation in this process, learning Internet by playing with PC Plus while at the office on weekends. Kolko is the executive director of design strategy at venture accelerator, Thinktiv (www.thinktiv.com). He is the founder and director of the Austin School for Design (www.ac4d.com). Previously, he worked at frog design and was a professor of Interactive and Industrial Design at the Savannah College of Art and Design (SCAD). He has authored multiple books on design. Kolko earned his Masters in Human Computer Interaction (MHI) and BFA in Design from Carnegie Mellon University.
How Decision and Ideation Skills Apply in Software and Design - Jon Kolko
In Chapter 7 of 17 in his 2011 Capture Your Flag interview with host Erik Michielsen, designer and educator Jon Kolko shares the importance of and how he has developed rapid ideation and quick decision making skills. Upon graduating Carnegie Mellon, Kolko works at Austin startup, Trilogy Software, where he learns decision-making in a sink or swim environment. As his design career develops, he learns to balance rapidly creating new ideas with letting them marinate and develop. Kolko is the executive director of design strategy at venture accelerator, Thinktiv (www.thinktiv.com). He is the founder and director of the Austin School for Design (www.ac4d.com). Previously, he worked at frog design and was a professor of Interactive and Industrial Design at the Savannah College of Art and Design (SCAD). He has authored multiple books on design. Kolko earned his Masters in Human Computer Interaction (MHI) and BFA in Design from Carnegie Mellon University.
How to Use Design to Improve Organizational Culture - Jon Kolko
In Chapter 12 of 17 in his 2011 Capture Your Flag interview with host Erik Michielsen, designer and educator Jon Kolko shares how his corporate interaction design client work has taught him how to build organizational culture. In his current role at venture accelerator Thinktiv, Kolko learns to structure organizational values while structuring service or product values. At frog design, he learns design artifacts such as websites or iPhone apps would become political tools in an organization. Kolko is the executive director of design strategy at venture accelerator, Thinktiv (www.thinktiv.com). He is the founder and director of the Austin School for Design (www.ac4d.com). Previously, he worked at frog design and was a professor of Interactive and Industrial Design at the Savannah College of Art and Design (SCAD). He has authored multiple books on design. Kolko earned his Masters in Human Computer Interaction (MHI) and BFA in Design from Carnegie Mellon University.
How Startups Benefit by Using Interaction Design - Jon Kolko
In Chapter 13 of 17 in his 2011 Capture Your Flag interview with host Erik Michielsen, designer and educator Jon Kolko notes where interaction design approaches benefit startup businesses. Working at a venture accelerator, Kolko notes that startups are built on iterations and interaction design too is rooted in understanding behavior over time and how this overlap can work to a startup's advantage. Kolko is the executive director of design strategy at venture accelerator, Thinktiv (www.thinktiv.com). He is the founder and director of the Austin School for Design (www.ac4d.com). Previously, he worked at frog design and was a professor of Interactive and Industrial Design at the Savannah College of Art and Design (SCAD). He has authored multiple books on design. Kolko earned his Masters in Human Computer Interaction (MHI) and BFA in Design from Carnegie Mellon University.
How Quant Models Help Understand Human Behavior - Hammans Stallings
In Chapter 5 of 12 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings shares how quantitative decisions tools can help understand human behavior. He notes how both economics and psychology have gone through arcs thinking about people independently in their respective models. Stallings notes that analytic models that capture base assumptions allow you to capture differences to compare and contrast behavior against the model. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
Why to Aspire to Solve Big Problems - Hammans Stallings
In Chapter 6 of 12 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings shares how he channels his ambition and aspiration toward solving big, strange problems. By solving problems, Stallings sees problem solving as the means to pioneer a personal leadership. He looks at large media as well as small relationship based means to channel his efforts for the greater good. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
Why to Personalize the Problem Solving Process - Hammans Stallings
In Chapter 7 of 12 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings details what he enjoys most about assessing and solving complex problems. Stallings sees this as a process, starting with a base cathartic experience confronting and tackling the problem. Stallings sees the process as a relationship that becomes very personal. He notes his struggle leaving work at the office when the personalization occurs. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
How Investment Banking Shapes Strategic Thinking - Hammans Stallings
In Chapter 8 of 12 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings shares how working in investment banking has helped him become a more strategic thinker. Bankers have limited industry insight, so it becomes more challenging to assess and understand value using limited information, assumptions, and models. Now having worked in industry roles, including at Dell and now, frog design, Stallings learns to blend the modeling learned in banking with the additional industry knowledge available in his work. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
How to Create Jobs Using Technology Transfer - Hammans Stallings
In Chapter 9 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings connects his interest in economic development to earn a Masters Degree in Technology Transfer. As a problem solver, Stallings sees a gap between academic research innovating and business markets implementing. He learns about mutual motivations and structuring contracts to facilitate technology transfer. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
How Mentor Relationships Develop Career - Hammans Stallings
In Chapter 10 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings shares how mentors have helped him most in career transitions. In each transition, mentors play the role of passing along the sociocultural meaning in an organization. This not only helps Stallings assimilate into new roles and organizations, but also produces very close friendships and professional relationships between mentor and mentee. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
How Kellogg MBA Leads to Design Career - Hammans Stallings
In Chapter 11 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings shares why he left a strategy job at Dell to earn a Kellog MBA at Northwestern University. He chooses to study consumer marketing and build upon his psychology education. This focus leads Stallings to discover designers and their passion for psychology, including ethnographic research, heuristics, and schema. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
How Kellogg MBA Sets Job Search Priorities - Hammans Stallings
In Chapter 12 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings shares how he sets job search priorities before graduating from Northwestern with a Kellogg MBA. Stallings finds an venture capital internship too similar to investment banking. He learns that top venture capitalists often have deep operations experience. Stallings chooses to find work where he can gain operations experience working across industry verticals. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
How to Apply Design Passion in Business Career - Hammans Stallings
In Chapter 13 of 13 in his 2011 Capture Your Flag interview with host Erik Michielsen, innovation strategist Hammans Stallings shares how he came to blend business and design in his career. Growing up around the arts and studying studio art at the University of Virginia, Stallings then spends years working in business solving problems. He connects the problem solving back into design problems and consumer experiences, ultimately building a bridge between his business and design interests. Stallings is currently a Senior Strategist at frog design. Previously he worked in business strategy at Dell and investment banking at Stephens. He earned an MBA from the Kellogg School of Management at Northwestern University, a MS in Technology Commercialization from the University of Texas McCombs School of Business and a BA in Economics and Psychology from the University of Virginia.
How Creative Builds Consulting Career - Lauren Serota
In Chapter 11 of 18 in her 2011 Capture Your Flag interview with host Erik Michielsen, interaction designer and researcher Lauren Serota shares how working at smaller consulting firms prepared her for her current role at global innovation firm frog design. Early consulting roles required Serota to wear many hats and learn not only consulting skills but also the business of consulting. A move into product design research firm Lextant teaches Serota more about the intersection of design and client service, preparing her for the larger stage working with a globally distributed team at frog. Serota is an interaction designer at frog design - http://frogdesign.com - and a professor at the Austin Center for Design - http://ac4d.com . She earned her bachelors degree in industrial design from the Savannah College of Art and Design (SCAD).